Top 5 FAQs about fiat deposit and withdrawal on Tokenize Xchange

Tokenize Xchange delivers a seamless experience in FIAT transactions, ensuring deposits and withdrawals are performed easily. Now, let’s run into the top 5 frequently asked questions about this process to have a great start on our platform:

1. Which fiat currencies are supported on Tokenize Xchange?

⇒ On Tokenize Xchange, we support SGD and USD.

2. How do I deposit fiat money to my Tokenize wallet?

⇒ With SGD, you have 4 ways to deposit it in your wallet:

  • Fast Transfer (new feature from 17th April 2024)
  • StraitsX
  • Grab Pay
  • Swap from XSGD

For step-by-step instructions, please take a look at this article.

⇒ With USD, there are 2 ways to deposit USD Fiat Currency into Tokenize Xchange:

  • Bank Transfer
  • Swap from Stablecoins and Vice Versa

For step-by-step instructions, please take a look at this article.

Please look here for more information on the deposit fees and limits.

3. How to withdraw my fiat money?

⇒ To withdraw fiat money from your Tokenize wallet to your bank account, please refer to this FIAT WITHDRAWAL article.

Please look here for more information on the withdrawal fees and limits.

4. Are there any requirements for Fiat Deposit/Withdrawal?

⇒ Yes. You have to pass the account KYC progress to deposit/withdraw fiat on the Tokenize Xchange platform.

5. How long does it take for the fiat currency to be credited/withdrawn?

⇒ The processing time can be different depending on the fiat currency and payment method selected. For example, FAST transfers sent from newly linked bank accounts may take up to 72 hours to get credited as it is mandatory to conduct verifications by the StraitsX Team.

If your fiat withdrawal order has passed the processing time indicated and is still being processed, please do not hesitate to submit a ticket here.  

Conclusion

With an unwavering commitment to delivering the best experience, Tokenize Xchange continues to innovate and expand accessibility to the world of cryptocurrency. This starts with the introduction of convenient fiat deposit and withdrawal options. If you have any further inquiries, please don’t hesitate to reach out to [email protected] or visit our Help Center. Thank you.

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